FREQUENTLY ASKED QUESTIONS – FAQ’S
What are the benefits of Pilates?
There are many benefits of Pilates, including an increase in flexibility, muscle strength and tone, improved stabilisation of your spine, better posture, improved physical coordination and balance, safe rehabilitation of joint and spinal injuries, prevention of musculoskeletal injuries, increased lung capacity and circulation, enhanced concentration and body awareness and stress management and relaxation. Please visit the Body Reformers BLOG for further detail.
I have never done Pilates before. Should I do a group class or a private session first?
That depends on the individual. Ninety nine percent of our new clients do just fine attending a Matwork class or Strength and Stretch class. With a maximum of 12 clients per class, the instructor can modify exercises to suit differing abilities. Although still quite intense, classes are broken down using simple exercises so all individuals get the most out of their workout. If you have chronic back pain, are coming back from an injury or are pregnant, a one-on-one session would be best to assess your situation. We do however reserve the right for Owners and/or instructors to restrict clients to a particular class type for safety reasons if necessary.
What class do I start with?
If booking into a Reformer classes you must always start with a Matwork class or Strength and Stretch class, even if you have done Pilates elsewhere or are quite fit. During these classes, the exercises including breathing technique and activation of core muscles will be broken down as they are taught focusing on technique. This class is also designed to familiarise clients with the terminology and mechanics of the reformer. Reformer classes if you feel you need more than one, but we only require attendance to one before attending our Reformer classes.
What do I need to know for my first class?
Please arrive 10 minutes early to your first class. This is so you’ll have time to familiarise yourself with the studio, meet your instructor and have a quick run down on the Reformer Bed you will use during class. If you’re late to your first class you might not be able to train. No mobile phones during classes (please be respectful to others).
What do I wear to class?
Appropriate clothing is essential as you are going to work up a sweat! We recommend gym tights, leggings or shorts and either a t-shirt or singlet top. We require Pilates grip socks for both safety and hygiene reasons. These can be purchased at the Studio or you can bring your own.
What do I bring to class?
Please ensure you bring a Towel and a bottle of water to class.
How many people to a class?
With a maximum of 12 clients per reformer class, our small group classes allows our instructors to focus on each individual to achieve maximum benefit.
Do I need to be fit to attend a Body Reformer class?
Absolutely not. With small group classes (maximum of 12) our instructors can modify exercises to accommodate each individual’s ability, while at the same time allowing the client to work at their own pace.
What if I’m already fit? What can Body Reformers classes do for me?
Well, you’d be surprised! Fitness freaks through to professional athletes are turning to Reformer Pilates, Matwork Pilates and Barre to complement their sport specific training. Body Reformer classes, especially Pilates classes can make you more resistant to injury, correct weaknesses and enhance core strength and postural alignment.
How often should I attend Body Reformer classes?
Exercise is such a personal thing. How often you train will depend on your fitness level, how your body adapts to the training and how well your body can recover. It also depends on your fitness goals and what you do outside of Body Reformer classes. We recommend starting with two to three classes per week as a minimum. We believe a combination of Reformer, Barre and Matwork Pilates will give the best results.
I can’t make my class. Can you refund the session?
Unfortunately, no. We have a strict 12 hour cancellation policy for group classes and a 24 hour cancellation policy for private classes. If you can’t make your class, it is your responsibility to cancel or let us know at least 12 hours (for group classes) or 24 hours (for private classes) before the start time of your scheduled class or you will lose the session. We understand that life can sometimes get in the way, but we need to be strict and fair to all clients.
I’m running late. Can I still join a class?
All of our classes include a warm up and a cool down. If you are more than 5 minutes late to your class then you may not be able to join, and your instructor can turn you away from the class.
My class is booked out, what can I do?
With a maximum of 10 clients per class, our small group classes can get booked out. With our 12 hour cancellation policy there is movement in the classes, and we recommend you add yourself to the waitlist by booking yourself into the class. Should a place become available you will receive an email offering you a place, asking you to reply to the email to confirm your place in the class.
What if my class is cancelled?
Classes need a minimum of 2 clients to proceed. Classes will be cancelled up to 2 hours before the start time of the class if there are less than 2 people booked in.
Can I suspend or extend my Introductory Offer or Monthly pass?
We do not allow suspensions or extensions on your Introductory Offer (3 weeks) or 3 Month passes unless you are injured, in which case we will ask for a medical certificate from your doctor.
Can I transfer or share sessions?
No, sessions are not transferrable and cannot be shared with more than one person as all session packs are for individual use only
How many times can I use the Introductory Offer?
The Introductory offer of 5 Sessions for $55 to use within 3 weeks is only available to new clients of Body Reformers (first timers) and is activated from the date of your first booking. You can only use the Introductory offer once per person and this cannot be used in conjunction with any other opening offer. You have a 3 week period to use your 5 sessions and any unused sessions will expire.
Are there any special requirements during pregnancy?
You can only attend group Pilates classes up until you’re 12 weeks along. You must inform your instructor that you are pregnant and what week you are up to at the beginning of each class, as modifications of certain exercises will be required. You must also have your Obstetrician complete the Pregnancy Authorisation to Exercise Form and return it to us upon arrival at your first class. For further information, please download and have a read of our Pre and Post Natal Exercise Information Sheet.
Are there any special requirements post natal?
Please wait until you have received the all clear from your 6 week check-up. Complete the Post Natal Exercise Questionnaire and bring it to your first class. It is also strongly recommended that whenever you start back at Body Reformers after a break; ensure you begin again in an INTRO reformer class if wanting to start back with reformer Pilates. For further information, please download and have a read of our Pre and Post Natal Exercise Information Sheet.
Can I bring my baby to my group class or private session?
No you cannot. We do not recommend bringing your baby to the studio as we do not provide child care services. Please organise a babysitter to look after your baby off the premises.
How long before I can attend a Body Reformers class after birth?
We ask that you wait until after you receive the all clear from your 6 week GP/Obstetrician check up to make sure that everything is healing well and there are no diastasis recti (abdominal separation) issues.
I’m pregnant. Can I still attend Body Reformers Group Classes?
It depends how far along you are. If you are new to Pilates, we ask that you not start our classes until after your pregnancy. For current clients, you can attend group classes but only until you’re 12 weeks along. After this, for your own safety, you can no longer attend group classes. We do however recommend you either have a private session or attend our Pre and Post Natal classes (subject to availability).
Are Private Classes available?
Yes, we offer both 1 on 1 and semi (up to 3 participants) Private Classes. If you would like Private Classes with programs tailored to your specific needs, please contact us.
Is there an age limit at Body Reformers?
Yes you have to be over the age of 16 years old to attend a Body Reformer class. Our dynamic classes are not suitable for young growing bodies.